We’re in it for our you
ShopClerk gives store owners a turnkey way to increase customer loyalty by proactively giving you and your customers actionable information on their shipments. Decrease customer service costs while increasing repeat business.
The app provides a concise, easy-to-follow table of tracked orders with carrier, tracking number and status information. There is also a link to the order in Shopify's back office so you can quickly and easily contact your customer if you need to send them a message about the shipment.
In our case, items are often returned to the sorting office if someone is not at home to sign for the parcel. We need to explain how to reschedule a delivery and this function allows us to do this quickly and efficiently. Really pleased to get this as it will really improve our customer service.
-Ocha & Co
As an early adopter of this app it was important that we got the support we needed to properly integrate ShopClerk into our Shopify store. Thankfully, a representative was there to help, every step of the way. Now, having used the app for over 60-days, we're happy to say that support has been consistent and performance has been excellent, it does what it says it does.
Because I run a physical store that has an online one, I’m not in front of the computer all the time. ShopClerk lets me quickly see where all of my packages are and if any have had problems. That way, I can be working in my store and not worry that I’ll miss anything.
- Magpie Kids