What is ePacket shipping?
ePacket shipping is a class of service that provides, cheap, slow, trackable shipping from China to the US (and other countries). Once an ePacket package hits the US, the US Postal Service completes the delivery. ePacket is pretty affordable for sending something halfway around the world because of international postal agreements that set postal rates for shipping between countries, like in this situation.
Packages must be no smaller than 5.5 inches by 3.5 inches and can’t be larger than 228 inches if you add up the height, width, and thickness. The maximum weight is 4.4 pounds and the item can’t be worth more than $400.
How long does ePacket shipping take?
ePacket isn’t express, by any means, and your orders could take up to 30 days or more to arrive. In fact, our data shows that only 82% of packages from China to the US arrive within 3 weeks, and only 95% within 1 month.
How much does ePacket shipping cost?
Shipping rates are calculated by adding a flat processing fee of about $1.2 to a cost-per-pound. For example, a 1/3 lb item would cost $3.10, while a 0.77 lb item would cost about $5.4. Postal rates change over time, so these estimates may not be exact. You can calculate more accurate costs at ePacket Tracking. Vendors in AliExpress also list their shipping costs, and you’ll see them per-item in your Shopify admin.
What are the tradeoffs?
The two main tradeoffs to using ePacket shipping are time vs cost. Yes, it can be cheaper to ship something to your neighbor from China than your house to theirs, but it’ll take a lot longer.
Shoppers are used to free and fast shipping from Amazon and other large retailers. Be up front with your shoppers about how long then can expect their orders to take to arrive. This will help settle their concerns, especially if you’re offering free shipping.
Should you use ePacket shipping?
Yes, you should use ePacket shipping. We’ve seen stores get into trouble with their customers because they were not up-front about shipping times or didn’t keep their customers updated about the shipping status.
Why you need ShopClerk Order Tracking when using ePacket
There are more chances for something to go wrong when shipping takes a long time. Our data shows a 1.4% shipping exception rate and a 2.2% failed delivery attempt rate on shipments from China to the US.
ShopClerk Order Tracking sends you email alerts when something goes wrong so you can evaluate the situation and take proactive action, whether that’s to email the customer, call the carrier, or ship out a replacement order. We also have a shipment dashboard which lets you quickly understand what’s going on, giving you peace of mind. Check us out. We’ve got a 2 week free trial and a generous free plan.