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Spot Shopify Order Tracking Problems Early

Real-time order status for over 400 worldwide shipping companies. Diagnose shipping and order problems, proactively solve customer support problems before they happen, and let your customers check order status with Alexa.

All in one easy to set up and use Shopify app.

 

Actionable DASHBOARDS

Quickly view order status and get notified about any problems for over 400 worldwide shipping carriers.


Make customers for life

Solve your customers’ problems before they know about them.


“Alexa,
Where’s my order?”

Bring your brand into your customers’ home by letting Amazon’s Alexa give them order status updates.


Reduce bad reviews

See how ShopClerk helps you reduce bad reviews and get immediate insight into all orders
that may pose a risk to customer happiness.

As a bonus, ShopClerk will import and analyze your past 60 days of orders.


happier customers create repeat business

ShopClerk gives store owners a turnkey way to increase customer loyalty by proactively giving you and your customers actionable information on their shipments. Decrease customer service costs while increasing repeat business.

 
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93%

of customers expect to get proactive shipping updates

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83%

of customers want regular, informative shipping updates

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43%

of revenue comes from repeat customers

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5X

cheaper to market to existing customers


Our customers

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The app provides a concise, easy-to-follow table of tracked orders with carrier, tracking number and status information. There is also a link to the order in Shopify's back office so you can quickly and easily contact your customer if you need to send them a message about the shipment.

In our case, items are often returned to the sorting office if someone is not at home to sign for the parcel. We need to explain how to reschedule a delivery and this function allows us to do this quickly and efficiently. Really pleased to get this as it will really improve our customer service.

-Ocha & Co


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As an early adopter of this app it was important that we got the support we needed to properly integrate ShopClerk into our Shopify store. Thankfully, a representative was there to help, every step of the way. Now, having used the app for over 60-days, we're happy to say that support has been consistent and performance has been excellent, it does what it says it does.

-Kracky Snax

 

Straightforward pricing

 

ShopClerk plan

$10 per 100 shipments

No charges until your first shipment

  • All ShopClerk features
  • Identifies problems from your last 60 days of shipments
  • 14-day free trial
  • Free forever until your first shipment
  • Auto tops up every 100 shipments
  • Fantastic support
 
 

See how ShopClerk can supercharge your order tracking